Frequently Asked Questions
Order Related Questions
- How do I apply for an exemption from Health Canada?
- In what states is tax charged?
- What shipping methods do you offer?
- Does Charlotte's Web Hemp Oil ship to all 50 US States?
- Can I modify my order after it has been placed?
- What are the standard exclusions on promotional offers?
Product Related Questions
- Why are we not selling Maximum online?
- What's the difference between Charlotte's Web Maximum Strength and Original (previously known as Advanced)?
- Does the Isolate contain THC?
- How much CBD is in each serving of the Isolate?
- What extraction process is used for the Isolate?
- What's the difference between the Charlotte's Web Isolate and other Charlotte's Web products?
Questions About My Account
Our Services and Programs
General Questions
- What does "Trust Earned Naturally" mean?
- What is hemp extract?
- Is Charlotte's Web organic?
- What are cannabinoids?
- What is the Endocannabinoid System?
- What is the Entourage Effect?